Complaint Letter

Neil Ave Apt B Columbus OH 43201 Date: 09/15/2009 To: Billmonk radio set receiver Ltd Complaints Department Columbus OH 92161 Re: flinch re untestedal for channelise in Wireless plan, Account No: 123456abc Greetings, I welcome been a Billmonk customer since I locomote back to the get together States in 2000. In general I and my family have been elated with the services that Billmonk Wireless has to offer. Recently I received an e-mail from Billmonk Wireless suggesting if I would consider ever- changing my original radio set plans to your new Bonanza plans. The option sounded equivalent it would tally me and my family perfectly and I checked your web station to aim out more about the plan. I was impress to magnetic disk everyplace that after being a Billmonk customer for everyplace 8 years, in order to change my plan I had to re-commit for an additional 24 months contact! It was hard for me to believe that you would establish and lock a truehe arted customer into a some(prenominal) year contract simply for changing plans. Even though I have no interest in changing my radio receiver service provider in the near future, by forcing me to commit to a long term contract in order to change my plan, it makes me curious to investigate the offerings from the other wireless service providers.

I would appreciate if Billmonk Wireless Ltd understood that 24 months is a long time in the real world. In that time I could be overseas or I could have changed jobs and no longer require a person-to-person cell reverberate. I understand there is a mandate risk of loss to business. However, I am sure true-blue customers like me deserve to be given this option. Coincidentally, I was a! s well interested in purchasing a new Nokia N95 mobile. out(a) of curiosity I contacted your customer service desk to verify that I had understood the 24 month contract requirement in good order (they assured me that I had) and to ask if by purchasing a new rally through you if I could get some the requirement for a new contract or at least get a discount on the phone (like a new customer would). They...If you want to get a full essay, order it on our website: OrderEssay.net

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